Refund Policy

Last updated: August 12, 2026

30-day satisfaction guarantee

We offer a full refund on your first order if you are not satisfied with Anchor for any reason. No need to return the product — just email us within 30 days of your delivery date.

How to request a refund

Email support@youranchor.co with:

• Your order number
• A brief note on what didn't work for you (optional — helps us improve, not required)

We'll process the refund to your original payment method within 5–7 business days. You'll receive a confirmation email once it's done.

What's covered

• First orders — fully refundable within 30 days of delivery, no return required.
• Damaged or incorrect items — full refund or replacement on any order, any time. Send a photo of the damage to support@youranchor.co.

What's not covered

• Second or subsequent orders are not eligible for the satisfaction guarantee refund.
• Refunds are not issued for change-of-mind on repeat orders.
• Orders that have already been refunded once are not eligible for a second refund.

Subscriptions

Refunds do not automatically cancel your subscription. If you want to stop future charges, see the Cancellation Policy and email us separately to cancel.

Contact

Questions? Reach us at support@youranchor.co — we typically respond within one business day.